For any problems regarding Demolition Parts, please contact our warranty department immediately at (562-926-5828 EXT. 120). To contact our warranty department via email, please send your email to: info@180dist.com.
Please do NOT send any damaged products to Demolition Parts with out contacting us and receiving a Return Authorization Number (RA#). Any damaged products that are brought in or sent to Demolition Parts without a RA#, will not be processed.
Demolition Parts does not accept walk-ins to our warehouse. If you do live locally, you're more then welcome to come by but you must call to make an appointment and receive your RA# beforehand.
If you live outside of the United States; please contact the authorized Demolition Parts distributor (distributor contact info is on our site under info) in the country you purchased your product from.
Demolition Parts reserves the right to refuse replacement or offer a replacement at a reduced cost for products that are believed to be damaged outside the realm of normal riding conditions. Normal riding conditions are defined as "using the bike in a controlled manner that is within your own capabilities".
Demolition Parts does not guarantee that the damaged products will be replaced with the same exact model and color.
All Demolition Parts warranties are valid only for the original purchaser who must provide a copy of the original sales receipt for any warranty to be processed.
The Following warranty policy applies to all Demolition forks, handlebars, and cranks…
30 Day Warranty Against Manufacture Defects
- A manufacture defect includes anything that is believed to be incorrect or defective with the product upon purchasing it. Please inspect your Demolition Parts immediately upon receipt, including checking all bolts, surfaces, welds, and junctions. Such defects can take time to notice. We allow you to have a 30-Day period from the date of purchase, to identify these problems. Any products determined by Demolition Parts to have a manufacture defect within the 30-Day period, will be replaced at no cost.
1 Year Warranty Against Breaks and Cracks
- Any fork, handlebar, or crank that develops a crack or break on a weld within 1 year from the date of purchase, proven with the original sales receipt, will be replaced at no cost. Cracks or breaks caused from dents, bends, or modifications will not be covered.
LIFETIME Crash Replacement
- Any fork, handlebar, or crank that becomes damaged during use, may be replaced or upgraded for a Crash Replacement price. Products replaced with Crash Replacement will only be covered by Demolition Parts 30 Day Warranty against manufacture defects. For details on Crash Replacement prices please contact Volume Bikes.
All other Demolition Parts (except axles and spindles) are covered by a 90-day warranty against "defects in
workmanship". |